Quality Manager

East Kilbride, Scotland, United Kingdom | Technical | Full-time

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QUALITY MANAGER

Location:            JOHNSTONES,  REDWOOD PLACE, EAST KILBRIDE

Shift:                   MONDAY-FRIDAY

Salary:                COMPETITIVE

Finsbury Food Group is a leading specialty bakery manufacturer, and we constantly raise quality and efficiency standards, and build long-term relationships with multiple major retailers and the foodservice channel.  As one of the UK’s leading suppliers of pre-packed cakes to multiple retailers, and a leading supplier of own-label ‘sharing’ cake ranges, Johnstone’s produces a wide range of single-serve traybake products.  This includes a renowned caramel shortbread to supply foodservice customers, in particular the national coffee-shop chains, as well as UK retailers.

We have an exciting opportunity to join the Technical team as Quality Manager at our Johnstones site as part of ‘Finsbury Food Group’.  This is a fantastic opportunity to gain experience with one of the UK’s largest bakery businesses, along with great opportunities for growth and development. At Finsbury Food Group, we are passionate about investing in our teams, creating great development opportunities.

Are you passionate about driving continuous improvement and leading a successful team?  Do you have extensive experience in a food production environment?   If this sounds like you then keep reading! 

This is what you’ll actually do!

In this fast moving, busy and varied role, you will be a vital part of the Technical team reporting to Technical Manager(Dual site) and responsible for ensuring quality assurance, which is instrumental in delivering great value, safe, innovative and quality assured products. 

Day to day you will strive for continuous improvement and implement the Quality Standards, Systems and Processes for the company products in line with group policy.   You will be responsible for ensuring these meet and exceed customers’ requirements and you will ensure full compliance as per the site vision.

In the role you will manage, motivate and oversee the Quality Auditors, providing goal orientated feedback, strong communication links and driving business performance and KPI’s in a fast-paced environment.  You will be passionate about leading your team, identifying and supporting in their development.  You will lead by example and play a key role in leading a positive culture through outstanding team-based relationships.

You will be responsible for conducting risk based Quality Systems Audits as required.  A part of the role will also include reviewing customer complaints, audit deficiencies and monitoring the status of root cause corrective actions.  You will also work alongside Health and Safety as required as you will oversee health and safety issues within the scope of the role and produce risk assessments as appropriate under the guidance of the team.

Part of the role will include managing the provision of accurate and comprehensive information for both internal and external customers in a timely manner. This will include recording, analysing and distributing statistical information and establishing strong relationships with other internal departments, customers, suppliers and service providers.

You will also act as a catalyst for change and improved performance quality through ensuring relevant, robust systems are developed and implemented to allow complete compliance to BRC and customer requirements whilst maintaining product quality, legality and safety.  You will be required to maintain allergen and HACCP controls on site and the accuracy of associated information.

In this role you will work closely with the site operations team to encourage honesty and co-operation with any technical, compliance and quality issues and you will need excellent communication to build positive relationships with key stakeholders. You will be a strong leader who is experienced at communicating across all levels of the organisation and confident when dealing with internal and external contacts.

Ideally this is you!

  • Strong technical background in the food manufacturing industry
  • Relevant qualification and in-depth knowledge of Food Safety, Microbiology and Quality Assurance
  • Experience of leading and motivating a site QA function including process control and the launch of products
  • Experienced in auditing with in depth knowledge of HACCP, BRC and internal auditing systems
  • Experienced in leading and developing a successful team
  • Flexible with a hands-on approach
  • Excellent communication skills
  • Able to work on own initiative
  • Able to work under pressure
  • Attention to detail
  • Team player

What’s in it for you!

  • Enhanced Maternity & Paternity Leave to allow quality time with your new arrival!
  • Enhanced Pension Scheme for our employees
  • Death in Service Benefit
  • Free Employee Assistance Programme (open to colleagues and their families)
  • Retail discounts accessible via our Benefits Hub platform!
  • Company shop available at sites (heavily discounted, yummy products!)
  • Refer a Friend Scheme (up to £300 per referral – T&C’s dependent)
  • Employee Recognition Awards· Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!)
  • An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more!

Our vision is to be the leading speciality bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals.

If you are ready for a new challenge and like the sound of what’s on offer, then please apply now!